SOVRIEIN CUSTOMER CARE
Contact Us
Questions about an order, delivery, product detail, or return request? Send us a message and our customer care team will help you review the next step.
Before You Send
Please include your order number and the email used at checkout when your message is about an existing order.
Order Support
Order status, tracking updates, and address change requests before shipment.
Returns & Refunds
Eligible returns may be requested within 30 days after delivery.
Product Questions
Ask about product details, care notes, outdoor use, or matching pieces.
Customer Support
Email: service@sovriein.com
Customer service hours: Monday-Friday, 9:00 AM-6:00 PM China Standard Time (UTC+8).
Return Address: 湖北省武汉市洪山区和平街道北洋桥西路50号铁机新居17栋2单元4层07室. Please contact us before sending any return.