FAQ

How long does shipping take?

Orders are processed within 48 hours. Estimated delivery is 5-8 business days after shipment.

How much is shipping?

Standard shipping is $5.99. Orders $45+ receive free standard shipping.

Can I return my order?

Eligible returns may be requested within 30 days after delivery. Contact service@sovriein.com before sending any return.

Where are orders fulfilled from?

Fulfillment origin: China.

What if my item is damaged or incorrect?

Contact service@sovriein.com with your order number and clear photos of the product and packaging. We will review the issue and help with a replacement, refund, or return solution where applicable.